Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our certification services.

By using our website or services, you agree to the terms mentioned in this Privacy Policy.

1. Information We Collect

When you contact us or apply for certification services, we may collect information such as:

• Name
• Email address
• Phone number
• Address details
• Company name and business details
• Certification related documents and information

We may also collect technical information automatically, including:

• IP address
• Browser type
• Device information
• Website pages visited
• Time spent on the website

This information helps us improve our services and website experience.

2. How We Use Your Information

We use your information to:

• Process certification applications
• Verify documents and business details
• Provide customer support
• Respond to enquiries and requests
• Improve our services and website
• Contact you regarding certification updates or services

We may also send important service related notifications and updates.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Understand website usage
• Improve website performance
• Save user preferences
• Analyze visitor activity

You can disable cookies anytime through your browser settings.

4. Data Security

We take reasonable steps to keep your information safe and secure.

Your information is stored securely and protected from unauthorized access misuse or disclosure.

However, no online system is completely secure so we cannot guarantee complete security of information.

5. Sharing of Information

We do not sell or rent your personal information to anyone.

Your information may only be shared:

• For certification processing
• With trusted service providers
• When required by law or legal authorities

We only share information when necessary.

6. Retention of Information

We keep your information only for as long as required for certification services, legal purposes or business operations.

After that, the information may be deleted securely.

7. Transfer of Information

Your information may be processed or stored at company offices or locations involved in providing certification services and support.

8. Disclosure of Information

We may disclose information if required to:

• Follow legal requirements
• Protect company rights and property
• Prevent fraud or misuse
• Protect users and public safety

9. Children's Privacy

Our services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

10. Third Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

Users should review third-party privacy policies separately.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time without prior notice.

Please check this page regularly for updated information.

12. Your Rights

You may have the right to:

• Access your information
• Correct incorrect information
• Request deletion of data
• Object to data processing
• Request data updates

To exercise these rights, you can contact us using the details below.

13. Contact Us

If you have any questions related to this Privacy Policy, you can contact us:

• By email: care@isoregistry.org
• By visiting this page on our website: Enquiry Page